More than A Backpack Reviews

Based on the information available, the prices for products on morethanabackpack.com seem to vary. One customer mentioned that they paid $59.99 for a Windsor backpack. Another customer stated that they paid $55 for a backpack that they never received. There's also a mention of a bag costing £52. However, it's important to note that these are individual experiences and the prices may vary depending on the specific product and any ongoing promotions or discounts. Please visit the website for the most accurate and up-to-date pricing information.

You can contact the customer service of morethanabackpack.com by sending an email to info@morethanabackpack.com. They should be able to assist you with your inquiries or concerns. Please note that there is no customer service telephone number available for this website.

"Morethanabackpack.com" is an online store that sells various types of backpacks. However, the reviews about their products and services are mixed. Some customers have praised the customer service and the quality of the backpacks, stating that they are stylish, have lots of pockets, and are waterproof. On the other hand, some customers have reported poor quality material and craftsmanship, delivery issues, and lack of customer service. There have been instances where customers did not receive their orders, and some have reported that the backpacks started coming apart at the seams after less than a month of use. It's important to note that these are customer reviews and experiences, and they may not reflect the overall quality of the products and services provided by morethanabackpack.com.

The shipping time for orders from morethanabackpack.com varies by location. They have multiple warehouses and the best selling items, which are sent from their primary warehouse, ship faster. The estimated shipping times are as follows:

• United States: 7-14 Business days (USPS 5-10 Business days with extra charge)
• United Kingdom, Germany & The Netherlands: 5-10 Business days
• Rest of Europe, Canada, Australia, New Zealand: 7-14 Business days
• Central & South America, Africa: 15-30 Business days
• Asia: 5-10 Business days

Please note that these estimates do not include a 2-5 day processing time. The maximum delivery time is 60 business days. If after 60 business days, from the point of shipping, the bag has not been delivered, they presume the bag is lost in transit. In this instance, they would refund or resend the bag. All shipping times exclude clearance/customs delays. There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that their carriers may experience. For this reason, they do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company. They provide tracking for every order. Tracking will be available once your product is shipped. If your tracking says “no information available at the moment”, it might take 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, you should contact them. If you have entered an incorrect address, you should notify them immediately via email at info@morethanabackpack.com. If the address is wrong, they can correct this within 12 hours. They are not liable if the incorrect address is placed during the checkout process. They can offer a re-shipment of the item but this will come with a re-shipping fee..

The website morethanabackpack.com offers several payment methods. These include Alipay, Mastercard, Paypal, and Visa. These payment methods offer the consumer the option to get their money back if a product is not delivered or another form of dispute arises between the consumer and the merchant. However, it's important to note that there is never a 100% guarantee with any payment method. Each payment method has its own restrictions to get money back and the merchant may still entice you to use a different payment method. Therefore, always make sure you are paying with the method you want to.

The Return & Refund Policy of More than a backpack is as follows:

• Their policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Non-returnable items include gift cards and pet carriers.
• They require a receipt or proof of purchase to complete your return.
• Any item not in its original condition, is damaged or missing parts for reasons not due to their error, or any item that is returned more than 30 days after delivery may only be eligible for partial refunds.
• Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
• They only replace items if they are defective or damaged.

The Shipping Policy of More than a backpack is as follows:

• They provide free shipping from their warehouses in Asia.
• They offer international shipping services. However, there are some locations they are unable to ship to. If you happen to be from one of those countries they will contact you.
• Shipping time varies by location. Depending on the location of the item(s) the shipping time varies, as they have multiple warehouses.
• They provide tracking for every order. Tracking will be available once your product is shipped.
• You will be responsible for paying for your own shipping costs for returning your item. The item will need to be shipped back to the head office in the UK or to the dispatch warehouse in China. Shipping costs are non-refundable.
• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. They don’t guarantee that they will receive your returned item.

The contact information for More than a backpack is not directly provided on their website. However, they do have a contact us page where you can reach out to them for assistance. If you have a question about your order status, you can Track Your Order on their website. For any issues related to shipping, you can reach out to them via email at info@morethanabackpack.com. Please include your order number for a faster reply. If you still need assistance, they encourage you to contact them..